Although each client has unique situations, the struggles of executives who are the business owners of a web site and the directors or managers who implement them are remarkably similar. Do these situations sound familiar to you?

• You’ve spent money on a failed web site project or you are worried your expensive project is going to fail.
• You are responsible for a web site or for web content and it feels like a burden because you don’t understand all the technical stuff.
• You’re receiving feedback that your web site is not very good, but you don’t know where to start.
• You know what you want in your web site, but you keep running into resistance or bottlenecks with your technical team.
• You want proposals and plans for your web site presented to you in plain English.
• You want to convince your executives and management to make new web site investments, but you just keep hearing, “No.”
• You’ve hired a web agency, but you need a project manager on your side of the table.
• You want an integrated vision and strategy for the use of the web inside your company that addresses employee and field productivity with a stellar intranet as well as a world-class experience for your customers and partners with your .com site and your extranet.

KL Consulting’s approach works for:

• CEOs or VPs of Marketing who want assurance their large web site investments will pay off.
• Directors or Managers of web teams who want to make a compelling business case to executives and management to make web site investments.
• Web agencies that see their clients struggling with internal processes and politics that prevent them from making the investments you’ve recommended or are putting a project with them in danger of failing.
• Companies investing in web content management systems who know that business processes need to change in order to get the return on investment of such a system.